Kwik Kopy Australia acquired by Fortidia

Kwik Kopy Australia has announced that it has been acquired by Fortidia (formerly MBE Worldwide) a global commerce enabler for micro, small and medium size enterprises and consumers, providing ecommerce, fulfillment, shipping, marketing and print solutions with multiple brands across 57 countries. 

The acquisition further strengthens Fortidia’s presence in the ANZ business solutions sector, complementing its existing operations through PACK & SEND (directly operated), the Mail Boxes Etc. and World Options brands (operated via Master Licensees). Under Fortidia, Kwik Kopy Australia will retain its brand, leadership and franchise teams. 

Founded in 1982 by the Penfold family, Kwik Kopy Australia is a recognised leader in design, print, and marketing services with a network of over 85 centres nationwide. Stephen Penfold, Kwik Kopy Australia founder has been instrumental to the development of franchising in Australia since the early 1980s. He was the second inductee into the Franchise Council Australia Hall of Fame and founding member of the Council. Since then, it’s been a family affair with a number still actively involved in the organisation in varying capacities from Board to Centre owners.

The Penfold family will retain a minority stake in Kwik Kopy Australia and remain actively involved in contributing to the brand’s next phase of growth alongside Fortidia.

“We are proud of the legacy we have built with Kwik Kopy Australia and excited about the opportunities this new partnership will bring,” said Annalise Penfold, representing the Penfold family. “Fortidia shares our passion for creating customers for life and together we can scale our capabilities in design and technology to world class solutions.

The Fortidia Group closed FY2024 Bn with €1.4 Bn (US$1.5 Bn) of System-wide Gross Revenue - generated through its location-based platform made of 3,130+ Business Solutions Centres and €22 Bn (US $23 Bn) of Gross Merchandise Value traded through its digital ecommerce platform.*

Paolo Fiorelli, Chairman and CEO of Fortidia said, “We are delighted to welcome Kwik Kopy Australia to the Fortidia Group. Together, we will strengthen Kwik Kopy’s market position, accelerate growth, deliver innovative solutions and create greater customer value.

Under the new structure, Kwik Kopy Australia’s CEO Sonia Shwabsky will also head PACK & SEND. 

Sonia Shwabsky, CEO of Kwik Kopy Australia and PACK & SEND ANZ said, “I am incredibly excited about the opportunities ahead. With Fortidia as the global enabler of our franchise system, entrepreneurs can tap into globally leading expertise. At the same time, every Kwik Kopy Australia and PACK & SEND business remains proudly Australian and locally owned. This combination gives us the best of both worlds - global strength and local ownership — empowering people to power business and make their mark on the world.”

This acquisition marks a significant milestone for both Fortidia and Kwik Kopy Australia, reinforcing the Group’s long-term commitment to innovation, sustainable growth, and service excellence worldwide.